pk88 Official Document

Terms & Conditions pk88 — Malaysia Platform Terms of Use

Please read this document carefully before registering for or using any pk88 services. By registering, you agree to be bound by all terms stated herein.

Effective Date: 1 January 2026
Last Updated: 1 July 2026
Version: Bahasa Melayu
Reading Time: ±10 minutes
Update Notice: This Terms & Conditions document was last updated on 1 July 2026. Significant changes have been made to Section 4 (Deposit & Withdrawal) and Section 5 (Bonuses & Promotions) to reflect the latest payment methods available in Malaysia. Please review the relevant sections carefully.
1
General Terms & Acceptance

Welcome to pk88, an online betting and gaming platform operated by PK88 Entertainment Sdn. Bhd. ("pk88", "we", "the Company"). The official pk88 website is accessible at pk88.cash.

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Member", "user", "you") and pk88. By accessing, registering for, or using any pk88 services, you confirm that you have read, understood, and agree to be bound by all terms contained in this document.

Important: If you disagree with any terms in this document, you are required to stop using the pk88 platform immediately and contact our support team to close your account.

This Agreement governs the use of the pk88 platform, including the pk88.cash website, mobile application (where available), and all related services offered by pk88 from time to time. pk88 reserves the right to update or modify this Agreement at any time without prior notice. Your continued use of the platform following any changes will be deemed acceptance of the revised terms.

2
Membership Eligibility

To be eligible to register and use pk88's services, you must meet all of the following requirements:

  • You must be at least 18 years old at the time of registration. pk88 does not permit anyone under the legal age to open an account or use any of our services under any circumstances.
  • You must be a resident of Malaysia and comply with all applicable local laws regarding online betting activities.
  • You must have the legal capacity to enter into a binding contract.
  • You must not be on any betting platform's self-exclusion list or be subject to any legal prohibition from participating in betting activities.
  • Each individual is only permitted to hold one (1) account pk88 only. Detection of duplicate accounts may result in the closure of all associated accounts and forfeiture of funds held within those accounts.

pk88 reserves the right to request age and identity verification at any time. Failure to provide the required documents within the stipulated timeframe may result in account suspension or closure.

3
Account Registration & Member Responsibilities

When registering a pk88 account, you agree to provide truthful, accurate, current, and complete information as required in the registration form. You are also responsible for keeping this information up to date whenever changes occur.

You are solely responsible for:

  • Keep your pk88 account password and login credentials confidential.
  • All activity that occurs under your account, whether authorised or not.
  • Notify pk88 immediately if you suspect that your account has been accessed without authorisation.
  • Not sharing your login credentials with any third party.

Pk88 supports two-factor authentication (2FA), which members can enable for added account security. We strongly encourage all members to activate this feature through your account settings.

4
Deposits, Withdrawals & Payment Methods

Pk88 accepts deposits and processes withdrawals in Malaysian Ringgit (MYR) only. All transactions are denominated in RM. pk88 does not accept or process transactions in any foreign currency.

Accepted Payment Methods:

Method Type Minimum Limit Processing Time
Touch 'n Go eWallet E-Wallet RM30 Instant
GrabPay E-Wallet RM30 Instant
Boost E-Wallet RM30 Instant
ShopeePay E-Wallet RM30 Instant
DuitNow Direct Transfer RM50 Instant
FPX / Maybank2u Online Banking RM50 Instant
FPX / CIMB Clicks Online Banking RM50 Instant

Withdrawal Conditions:

  • The minimum withdrawal amount is RM50 per transaction.
  • Withdrawals will be processed to the same payment method used for your most recent deposit, subject to anti-money laundering policies.
  • Members may be required to provide identity verification (KYC) documents before their first withdrawal is approved.
  • Pk88 reserves the right to place a withdrawal on hold for security review purposes. Reviews are typically completed within 24 hours for standard cases.
  • All activity showing signs of fraud, money laundering, or bonus abuse will result in the account being suspended while an investigation is carried out.

Important Note: pk88 conducts KYC (Know Your Customer) checks in compliance with Malaysian legal requirements. All members may be asked to provide a copy of their identity card (MyKad) or passport, proof of current address, and payment documents to verify their identity.

5
Bonuses, Promotions & Rollover Requirements

Pk88 offers a variety of bonuses and promotions to members from time to time, including but not limited to welcome deposit bonuses, weekly Sports Betting cashback, daily slots rebates, referral bonuses, and special festive promotions.

General terms applicable to all pk88 bonuses and promotions:

  • All bonuses are subject to rollover requirements (wagering requirements) as stated in the specific terms of each promotion. pk88's standard rollover rate is 5x (five times) unless otherwise stated.
  • Bonuses may only be used for wagering on the pk88 platform and may not be transferred to any other party.
  • Only one deposit bonus may be active at a time, unless otherwise stated in the specific promotion's terms.
  • Pk88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
  • Any attempt to abuse bonuses, including hedge betting or the use of multiple accounts, will result in bonus forfeiture and possible account closure.
  • Unused bonuses or unmet rollover requirements within the stipulated validity period will expire automatically.
  • Bonus funds cannot be withdrawn directly. Only winnings generated from bonus usage after the rollover requirements have been met are eligible for withdrawal.

For more information on current promotions and the detailed terms of each promotion, please visit the pk88 Promotions.

6
Betting & Gaming Rules

All bets and gameplay on the pk88 platform are subject to the following rules:

  • Sports Betting: All bets are considered final once confirmed by the pk88 system. Bets cannot be cancelled or amended after confirmation, except under specified circumstances (e.g., event cancellation).
  • Live Betting: Live betting odds are updated in real time. pk88 reserves the right to suspend live markets at any time for technical or operational reasons.
  • E-Sports Betting: Official results declared by tournament organisers shall be final. Any cancellation or change in match format will determine how bets are settled.
  • Slots & Casino Games: All games use an audited and certified RNG (Random Number Generator) system. Game results are final and cannot be disputed on technical grounds that are beyond pk88's control.
  • Live Casino: All Live Casino table results are final. Any technical disruption during gameplay will be resolved in accordance with the policies set by the respective game provider.
  • Pk88 reserves the right to void or adjust any bets suspected of being placed with the benefit of insider information or through unauthorised means.
7
Member Responsibilities & Conduct

As a pk88 member, you agree to:

  • Using the pk88 platform solely for personal entertainment purposes and not for any commercial or professional purpose without prior written consent from pk88.
  • Do not use automated software, bots, scrapers, or any other technical means to access or exploit the pk88 platform unfairly.
  • Not engaging in any activity that could compromise the integrity of the platform, including hacking, fraud, or attempting to exploit system bugs.
  • Do not distribute offensive, threatening, defamatory, pornographic, or any other content that violates Malaysian law through any pk88 communication channel.
  • Comply with all applicable laws in Malaysia when using the pk88 platform.

Violation of any of the above obligations may result in account suspension or permanent closure without a refund of any funds remaining in the account.

8
Account Suspension & Closure

Pk88 reserves the right to suspend or close a member's account at any time for reasons including, but not limited to:

  • Violation of any terms set out in this document.
  • Suspected fraud, money laundering, or other illegal activity.
  • Failure to meet identity verification (KYC) requirements.
  • A self-exclusion request submitted by the member through the Responsible Gaming programme.
  • A court order or directive from a relevant regulatory authority.

Members who wish to voluntarily close their account may contact the pk88 support team via Live Chat or email at support@pk88.cash. Any valid remaining balance in the account will be transferred to the registered payment method once all security checks have been completed.

9
Privacy & Personal Data Protection

Pk88 is committed to protecting the privacy and personal data of all members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). For full details on how we collect, use, and safeguard your data, please refer to pk88 Privacy Policy.

In summary, pk88:

  • Collecting personal data only for legitimate purposes related to platform operations.
  • Not selling or renting members' personal data to third parties for marketing purposes.
  • Protects your data using 256-bit SSL encryption and industry-standard security controls.
  • Grants members the right to access, correct, and delete their personal data in accordance with PDPA provisions.
10
Disclaimer of Liability

To the extent permitted by applicable Malaysian law, pk88 shall not be liable for:

  • Any direct, indirect, incidental, or consequential loss arising from the use of or inability to use the pk88 platform.
  • Service disruptions caused by system maintenance, technical failures, natural disasters, or circumstances beyond our control (force majeure).
  • Losses arising from the use of any information provided on the pk88 platform as financial or professional advice.
  • Actions or omissions by third parties, including payment service providers and game providers.

Betting carries the risk of financial loss. pk88 encourages all members to bet responsibly and only wager what they can afford to lose.

11
Terms Amendment & Notification

Pk88 reserves the right to modify these Terms & Conditions at any time. Members will be notified of significant changes through:

  • Announcements on the pk88.cash homepage
  • Notification in member account
  • Email to the address registered on your account (for significant changes)

Your continued use of the pk88 platform after the effective date of any amended terms will be considered your acceptance of those changes. If you do not agree with the revised terms, you may close your account at no additional charge.

12
Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the pk88 team through the following channels:

  • Live Chat: Available 24/7 at pk88.cash (response within 5 minutes)
  • Email: support@pk88.cash (response within 24 hours)

The pk88 support team comprises professionals fluent in both Bahasa Melayu and English, ready to assist you at any time.

For information on Responsible Gaming and available self-exclusion tools, please visit pk88 Responsible Gaming page.

PK88'S COMMITMENT

What These Terms Guarantee for You

Pk88 Terms & Conditions are more than a legal document — they are our commitment to every member in Malaysia.

Member Fund Protection
Your deposit funds are held in a separate account, completely independent from pk88's operational accounts. This ensures your money is always secure and available for withdrawal at any time, regardless of the company's operational status.
Protected Funds
Fair Play Guaranteed
All games on pk88 use independently audited RNG. Every game result is entirely random — no one at pk88 can manipulate outcomes for or against any member.
Audited RNG
Personal Data Security
Your personal data is protected under Malaysia's PDPA and 256-bit SSL encryption. pk88 will never sell or share your personal data with third parties without your consent.
PDPA Compliant
Timely Withdrawals
pk88 is committed to processing all valid withdrawals within the stipulated timeframe. If you experience unreasonable delays without valid justification, please report this to our support team for prompt action.
3-Minute Process
Responsible Gaming Support
pk88 provides a comprehensive suite of self-control tools — deposit limits, loss limits, session time limits, and self-exclusion — all of which members can activate on their own without going through any complicated process.
Available Control Tools
24/7 Complaint Support
All complaints or disputes will be handled transparently and fairly by pk88's dedicated complaints resolution team. We are committed to resolving every complaint within 48 hours and providing written feedback to the member.
48-Hour Response

Payment Methods Malaysia Accepted

All transactions are processed in Malaysian Ringgit (RM) only.

Touch 'n Go eWallet
GrabPay
Boost
ShopeePay
DuitNow
FPX Maybank2u
CIMB Clicks
Public Bank FPX
JOIN PK88

Understood Our Terms? Register & Get Started!

By registering a pk88 account, you agree to the Terms & Conditions you have read. We are committed to providing you with a safe, fair, and enjoyable gaming experience.

For users aged 18 and above only  |  Please gamble responsibly

Bahasa Melayu